Privacy and Cookie Statement

Incandescent Creative Digital Design is committed to protecting and respecting your privacy.

In general
Our websites, mobile sites, games, search engine optimisation (SEO), social media, analytic management, or content services that we own or operate are "our services". If you interact with any of these services, you are a "user" or a "visitor" and this privacy policy applies to you.

When do we collect information?
We may ask for information about you to provide you an efficient and customised experience, for example when you:

  • Use any of our websites.
  • Click on our adverts- as part of the Google Display Network or Facebook and Twitter advertising.
  • Give us a testimonial or other feedback.
  • Enter a competition or promotion either via our website or social networks such as Twitter or Facebook.
  • Fill in surveys.
  • Email us, call or contact us through our website or other methods.

How do we collect information?
Information, such as your location, your IP address, device you use, browser you use and pages you interact with are collected through our data analytics service through the use of cookies or other similar identifiers such as pixel tags. We cannot personally identify you from this information but it helps us to develop a better user experience.

How we use this information
We adhere to the Data Protection Act and may only use the information to maintain, protect and improve our services. This includes the compilation of reports and tracking your progress of our services over time.

We will only contact you if you have agreed to it, or for further information to help us answer your enquiry.

How secure is your information?
We will not share or sell your information with any third parties (unless asked by a government enforcement agencies, such as Trading Standards or the police). If this occurs, and there is a valid legal basis for providing your personal information, we will provide it to the organisation asking for it. Please note that this Privacy Policy does not include our client's websites or third parties that they may link to.

We are happy to discuss this Privacy Policy with you - please email privacy@incandescent-design.com

This statement was updated on 30th March, 2017.